Orders received before 13:00 on a weekday will be dispatched the same day.
Orders received on the weekend will be dispatched on the next working weekday. Delivery on orders under £50 will be charged at £4.99 and sent via recorded delivery for delivery within 3-5 business days.
Delivery on orders over £50 is free and will be sent via recorded delivery for delivery within 3-5 business days.
If you miss the 13:00 deadline but need your items the next day please get in touch on 01329 668915 and we will try and make arrangements to ship your item by express delivery.
Thanks for shopping at Forget Me Not 247.
If you are not entirely satisfied with your purchase, we're here to help.
Returns & Refunds
Thanks for shopping at Forget Me Not 247.
If you are not entirely satisfied with your purchase, we're here to help.
Returns & Damages
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the
same condition that you received it. Your item must be in the original
packaging.
Your item needs to have the receipt or proof of purchase.
If an item is delivered damaged then photographic evidence needs to be provided.
Sale items
Sale items cannot be refunded unless faulty or damaged a credit note will be issued instead.
Refunds
Once we receive your item, we will inspect it and notify you that
we have received your returned item. We will immediately notify you on
the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your
credit card (or original method of payment). You will receive the
credit within a certain amount of days, depending on your card issuer's
policies.
Shipping
You will be responsible for paying for your own shipping costs for
returning your item. Shipping costs are non-refundable. If you receive a
refund, the cost of return shipping will be deducted from your refund.
How To Return Your Item
To return an item to us, please mail it to the following address:
Forget Me Not, 6 The Green, Stubbington, Fareham, Hampshire, PO14 2JQ
Contact Us
You can also contact a member of the team on 01329 668915 if you have any questions about how to return items.
